ha444 Terms and Conditions

01 General Provisions

ha444 is an online gaming platform that offers cricket betting, slot games, live casino, fishing games, and a variety of other gaming experiences for players in Bangladesh. These Terms have been prepared in accordance with Bangladeshi law and international gaming regulations.

Throughout these Terms, "Platform" refers to the ha444 website, mobile version, and all related services. "Member" refers to any registered user.

02 Eligibility and Age Requirement

To create an account and use gaming services on ha444, you must meet the following eligibility requirements:

• You must be 21 years of age or older (for users aged 21 and above only).
• You must be a resident of a jurisdiction where online gaming is not legally prohibited.
• You must have a valid bank account or mobile financial service (bKash, Nagad, Rocket) registered in your own name.
• You must not appear on any government sanctions list.
• Each individual may create only one account.

03 Account Registration

3.1 Registration Process

When registering on ha444, you must provide accurate and complete information. Required details at registration include: full name, valid email address, mobile number, date of birth, and preferred payment method. ha444 reserves the right to cancel any account if the information provided is found to be false or misleading.

3.2 Identity Verification (KYC)

To ensure security, ha444 may request documents to verify your identity at any time. These may include:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Documents confirming ownership of the payment method.

Withdrawals may be placed on hold until verification is complete.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorised access to your account, contact our 24/7 live chat support immediately. Sharing your account with any third party is strictly prohibited.

04 Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for depositing funds on ha444: bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳500 (five hundred taka). There is no maximum deposit limit, however large amounts may require verification.

• All deposits must be made from a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited and may result in account closure.
• Funds will be credited to your gaming balance only after a successful deposit.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 10 to 45 minutes. However, this timeframe may increase if verification is incomplete or further investigation is required.

• Withdrawals must be made using the same method used for the original deposit.
• The required wagering conditions must be met before withdrawing from a bonus balance.
• Withdrawals may be suspended during an investigation if criminal activity is suspected.

05 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members on ha444 receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. To withdraw bonus funds, a wagering requirement of 20 times the total bonus amount must be fulfilled.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period; once expired, the bonus will be cancelled automatically.
• Using multiple accounts to claim bonuses will result in all accounts being closed.
• Bonuses are only usable on the specific games listed in each offer.
• ha444 reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn alongside real money funds until the wagering requirements are met.

5.3 VIP Program

The ha444 VIP program has 5 tiers, with weekly cashback provided at each tier:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.
• Diamond: Weekly cashback up to 1.0%.

VIP tier upgrades are determined based on your gaming activity and engagement with the platform.

06 Gaming Rules

All games on the ha444 platform are operated through third-party software providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). Games from these providers use Random Number Generator (RNG) technology to ensure fair and unbiased results.

• Game outcomes are entirely random and there is no possibility of manipulation.
• If a game is left incomplete due to a technical error, the related bet will be cancelled and the funds will be returned.
• Server logs and system records will be considered the final evidence for resolving any dispute.
• Betting limits apply across all categories — slot games, live casino, fishing games, and cricket betting.

6.1 Cricket Betting Rules

The following rules apply when betting on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket events: in-play betting after a match has started is governed by different rules from pre-match betting. If a match is abandoned or the scheduled overs are not completed, bets may be cancelled and funds returned.

07 Prohibited Activities

The following activities are strictly prohibited on the ha444 platform. Violating these prohibitions may result in immediate account closure and forfeiture of the balance:

• Opening or operating multiple accounts.
• Using another person's account or placing bets on behalf of a third party.
• Playing games using automated software, bots, or artificial intelligence.
• Misusing bonus funds or applying bonus abuse strategies.
• Money laundering or use of illegal funds.
• Attempting to manipulate or fix game outcomes.
• Attempting to exploit hacking, malware, or any technical vulnerability.
• Colluding against other members.

08 Privacy and Data Protection

ha444 treats the protection of your personal information with great importance. Our platform uses SSL encryption technology to keep your data secure. Your personal information will never be sold to third parties.

To learn about our full privacy policy, visit the Privacy Policy page. All details regarding data collection, use, and protection can be found there.

• Personal information is used solely to provide services and ensure security.
• Information may be shared when required by law or upon request from a regulatory authority.
• Details regarding cookie usage are described in our privacy policy.

09 Limitation of Liability

ha444 does not accept responsibility in the following situations:

• If a gaming session is interrupted due to internet disconnection or device failure.
• If a deposit or withdrawal is delayed due to issues or delays from a third-party payment provider.
• If game results are affected by an unexpected technical error or server downtime.
• If account details are exposed due to the user's own negligence.
• Any financial loss resulting from gaming — gaming is inherently risky.

ha444 always strives to maintain a safe and reliable gaming environment. However, the user acknowledges that online gaming carries risk and it is not always possible to recover lost funds.

10 Account Suspension and Closure

10.1 Suspension by ha444

ha444 reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Providing false information or engaging in fraudulent activity.
• Suspicion of money laundering on the account.
• Failure to cooperate with KYC verification.

10.2 Closure by the User

You may request account closure at any time by contacting our support team. Any valid balance may be withdrawn before the account is closed. A self-exclusion option is also available as part of responsible gaming.

11 Changes to Terms

ha444 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continuing to use the platform after updated Terms have been published means you accept the new Terms.

We recommend checking this page regularly so you are always aware of the latest terms and conditions.

12 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support in Bengali

Our support team is available in Bengali 24 hours a day, 7 days a week. For more information on responsible gaming, please visit our Responsible Gaming page.

We take any complaints regarding these terms seriously and try to resolve them as quickly as possible. Answers to common questions can also be found in the FAQ section.